10 Reasons You Should Never Get a Job

Steve Pavlina has done it again with an almost outrageous article called 10 Reasons You Should Never Get a Job that will be sure to infuriate some people. Yes, you know who you are. Granted, Steve makes a relatively small fortune (by some people’s standards) so maybe he is more comfortable saying what many of us think but are afraid to say.

Telephone as a “Satisfaction” Driver

When I worked at Allstate, my first job in the insurance industry, they published something called the Agency Service Standards. Yes, we all made fun of the acronym, too. Anyway, the idea was to publish a set of guidelines that would create a sense of uniformity for customers should they visit different agencies. Like all good ideas, it eventually turned into a bureaucratic monster and we all half-expected them to tell us which way to part our hair.